Service providers face numerous challenges in managing networks from both a perspective of sheer size and diversity of the network. The complexities have increased while there is pressure to keep the OPEX low. The challenge to reduce costs, and meet customer expectations in service levels has brought in a need for more and more efficient network operations.

Network Surveillance
Any network needs constant monitoring and proactive measures to identify possible failure well in advance and provide quick response. Trillion engineers’ vast deployment experience helps operators get alerts on network health ahead of time and take steps on preventive maintenance.

Trillion offers the following service.:
Configuration management
OMC administration
Alarm monitoring – 24 x 7
Performance monitoring and reporting
Outage diagnosis and resolution

Network Optimization
As part of the network operations support, Trillion provides network optimization services. Whether it is drive test and data collection for the network strength or benchmarking the network on various performance parameters, Trillion has both the expertise and experience to ensure that the operators focus on their business without the fear of back operations being inefficient.

Technical Support
Trillion offers remote support to the network equipment manufactures on a 24/7 basis.

The services include,
24 x 7 Remote center offering technical product support
Fault management and customer specific process resolution
Remote support for configuration / integration issues
Assistance in roll out of software releases, patches
Handling critical hardware issues
Field engineering support
Monitoring network performance parameters